Some Important Questions to Ask a Laundry Service Provider

  April 10, 2019

Doing laundry on your own can be a tedious and an annoying task. In fact, it can be really frustrating to take care of your laundry needs, especially if you are running short of time. So, if you are looking for a professional company dealing with reliable laundry in Vancouver, maybe you are looking for something effective to get the chore of laundry off your to-do list, or perhaps you hate the idea of carrying your clothing items daily to the laundromat.

With so many companies out there, how can you be sure that that the one you are hiring is a real deal? Here are some of the most important questions that will help you make an informed choice when it comes to hiring a trustworthy name in the industry.

What makes you different than other laundry service providers in the area?

Your clothes are of great importance, and there is no way you can afford to have dirt or filth on them. A professional company delivering top-notch quality laundry and dry cleaning services will go above and beyond to achieve customer satisfaction.

Such laundry service providers take their time to become proud accredited members of the BBB (Better Business Bureau), aside from being the members of the B.C. Fabric are Association. They put emphasis on maintaining the highest standards not only of dry cleaning, but fabric care too.

How do you perform laundry services?

A professional company that provides unequaled Vancouver laundry services will be equipped with state-of-the-art machinery. Such machinery is not only maintained in the right way, but is also upgraded to meet the latest standards.

Are you open during hours which are convenient to me?

Almost everybody leads an active and a busy lifestyle these days, which includes you as well. So, you expect your laundry service provider to operate during the hours you find convenient. There are some dry cleaners or laundry service providers that are open during those hours that are suitable for them.

Professional laundry companies value their customers and work six days a week. For their customers’ convenience, they start off early and close late.

Are there any hidden charges?

Ensure that you ask about the hidden charges and other additional costs, which could be incurred, aside from the regular service fee, including delivery charges, or an environmental charge.

Is there any damage or loss policy?

One of the biggest problems with inexperienced laundry services is that there is a high risk of losing items, such as a sock or towel. It might be your favourite or a costly clothing item. Some companies don’t offer a damage or loss policy. This is, however, not the case with reputable names in the market. They offer a damaged or lost item policy, so that you get peace of mind.

No matter what the reason, hiring a professional laundry service provider is the smartest move you can make. But there are some questions you must ask, if you want to hire a reliable and a professional laundry service provider.